We accept Credit cards for online booking.
Frequently Asked Questions
1. Age and responsibility
Driver must be 18+ years old. No minimum drivers license experience required.
2. Security Deposit
A block of 100,000 yen will be placed on your card for a duration of 7-28 days. This amount will be used for fines, toll road charges or any charges made by the customer.
3. Required Documents
Passport, IDP or License Translation, local driver’s license. A credit card under the booking person’s name is also required.
4. Insurance
Please read more about Insurance on this page. Insurance
5. Cancellations Policy
- Cancellations made within 3 days of the reservation date: No refund
– Cancellations made within 7 days: 50% refund
– Cancellations made within 14 days: 70% refund
– Refunds are processed to the original payment method. ( 5% card fee )
6. Shuttle Bus
10 AM to 5 PM (Narita airport). You can also pick up directly at our branch. Email/WhatsApp us.
7. ETC/Tolls Card
All our cars are equipped with an ETC/Toll card. The amount will be calculated after you return the car.
8. Payment Methods
9. Fines, illegal driving, etc.
If you receive a traffic violation during your rental, we must report your details to the police. This may affect future entry to Japan (Immigration). Please drive safely and follow all traffic laws at all times.
10. Last Minute Change
In the event that a reserved vehicle is unexpectedly damaged by a previous customer and becomes unavailable at the last minute, we will provide you with a complimentary upgrade/refund if the car cannot be prepared.